:root{
  --sat-bg:#0b1020;
  --sat-panel:#121a30;
  --sat-panel-2:#17223e;
  --sat-line:rgba(255,255,255,.08);
  --sat-text:#e8eefc;
  --sat-muted:#9fb0d4;
  --sat-primary:#3b82f6;
}
html,body{min-height:100%}
body{background:#f4f7fb;color:#19243d}
.sat-app-shell{display:flex;min-height:100vh;background:linear-gradient(180deg,#edf3fb 0%,#f8fbff 100%)}
.sat-sidebar{width:290px;background:linear-gradient(180deg,var(--sat-bg),#111a32);color:var(--sat-text);padding:28px;border-right:1px solid rgba(255,255,255,.06);position:sticky;top:0;height:100vh}
.sat-brand{margin-bottom:2rem}
.sat-logo{max-width:190px;height:auto}
.sat-logo-text{display:inline-flex;align-items:center;justify-content:center;width:180px;height:54px;border-radius:14px;background:#0f274d;color:#fff;font-weight:700;letter-spacing:.08em}
.sat-sidebar .nav-link{color:var(--sat-text);padding:.85rem 1rem;border-radius:14px;background:rgba(255,255,255,.03)}
.sat-sidebar .nav-link:hover{background:rgba(255,255,255,.08);color:#fff}
.sat-cta{padding:1rem 1.1rem;border-radius:16px;font-weight:600}
.sat-main{flex:1;display:flex;flex-direction:column;min-width:0}
.sat-footer{margin-top:auto;padding:18px 24px;border-top:1px solid #e7edf7;background:#fff;color:#52617f}
.sat-footer a{text-decoration:none}
.sat-login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;position:relative;background:linear-gradient(rgba(6,12,24,.58),rgba(6,12,24,.58)),var(--sat-hero) center/cover no-repeat;padding:2rem}
.sat-login-card{max-width:520px;width:100%;border-radius:26px;background:rgba(255,255,255,.95);backdrop-filter: blur(8px)}
.sat-footer-login{position:absolute;left:0;right:0;bottom:0;background:rgba(255,255,255,.92)}
.card{border-radius:24px}
.sat-inner-panel{background:#f2f6fd;border:1px solid #dce6f8}
.sat-autocomplete{position:absolute;left:0;right:0;top:100%;margin-top:6px;background:#fff;border:1px solid #d9e3f4;border-radius:18px;box-shadow:0 18px 40px rgba(13,28,55,.12);z-index:20;display:none;overflow:hidden}
.sat-autocomplete-item{display:flex;gap:12px;align-items:center;padding:12px 14px;cursor:pointer}
.sat-autocomplete-item:hover{background:#f4f8ff}
.sat-autocomplete-item img{width:52px;height:52px;object-fit:cover;border-radius:12px;background:#eef4ff}
.sat-model-preview{min-height:144px;border:1px solid #dce6f8;background:#f8fbff;border-radius:20px;padding:12px;display:flex;flex-direction:column;justify-content:center;align-items:center;text-align:center;gap:10px}
.sat-model-preview img{max-width:100%;max-height:110px;object-fit:contain;border-radius:16px}
.sat-model-preview__empty{color:#7c8cab;font-size:.95rem}
.sat-ticket-form{position:relative}
.sat-form-loading{position:absolute;inset:0;border-radius:24px;background:rgba(11,16,32,.58);backdrop-filter:blur(5px);display:none;align-items:center;justify-content:center;flex-direction:column;z-index:30;color:#fff;text-align:center;padding:24px}
.sat-ticket-form.is-loading .sat-form-loading{display:flex}
.sat-ticket-form.is-loading .sat-form-content{filter:blur(3px);pointer-events:none;user-select:none}
.sat-chat-thread{display:flex;flex-direction:column;gap:14px}
.sat-chat-message{background:#f7faff;border:1px solid #dde8fb;border-radius:20px;padding:16px}
.sat-chat-message--internal{background:#151e31;color:#eaf0fe;border-color:#2b3858}
.sat-chat-message--internal .text-secondary{color:#b7c5e5 !important}
.sat-detail-list dt{font-weight:700}
.object-fit-cover{object-fit:cover}
.table td,.table th{vertical-align:middle}
@media (max-width:991px){
  .sat-app-shell{display:block}
  .sat-sidebar{width:100%;height:auto;position:relative}
}

html body.sat-standalone {
  margin: 0;
  padding: 0;
  background: #f4f7fb;
  color: #19243d;
}
body.sat-standalone * { box-sizing: border-box; }
body.sat-standalone .sat-plugin-standalone-root,
body.sat-standalone .sat-plugin-standalone-main {
  width: 100%;
  min-height: 100vh;
  margin: 0;
  padding: 0;
}
body.sat-standalone #wpadminbar { position: fixed; }

.sat-variant-inline-preview__box{min-height:74px;border:1px dashed #d5e0f3;border-radius:18px;padding:10px;display:flex;align-items:center;gap:12px;background:#fbfdff}
.sat-variant-inline-preview__box img{width:64px;height:64px;object-fit:cover;border-radius:14px;background:#eef4ff}
.sat-request-attachments .btn{white-space:nowrap}
.sat-modal-image{max-height:75vh;width:auto}

.sat-attachment-row{line-height:1.4}
.sat-attachment-link{word-break:break-word}
.sat-chat-system-event{display:flex;justify-content:center;align-items:center;gap:.5rem;flex-wrap:wrap;padding:.35rem .75rem;color:#6b7a98;font-size:.92rem;text-align:center}
.sat-chat-system-event__time{font-weight:600;color:#51607d}
.sat-chat-system-event__text{color:#6b7a98}
.sat-chat-system-event--internal{color:#7b5b00}
.sat-chat-system-event--internal .sat-chat-system-event__time,.sat-chat-system-event--internal .sat-chat-system-event__text{color:#7b5b00}


.sat-sidebar{display:flex;flex-direction:column;justify-content:space-between;gap:24px}
.sat-sidebar__top{display:flex;flex-direction:column;gap:24px}
.sat-brand-link{display:inline-flex;text-decoration:none}
.sat-brand-link:hover .sat-logo,.sat-brand-link:hover .sat-logo-text{opacity:.92}
.sat-sidebar__bottom{margin-top:auto}
.sat-back-dashboard-link{display:inline-flex;align-items:center;gap:.25rem;color:var(--sat-text);text-decoration:none;font-size:.95rem;padding:.5rem .75rem;border-radius:12px;background:rgba(255,255,255,.03)}
.sat-back-dashboard-link:hover{background:rgba(255,255,255,.08);color:#fff}
.sat-back-dashboard-link .bi{font-size:1.2rem;line-height:1}
@media (max-width:991px){
  .sat-sidebar{height:auto}
  .sat-sidebar__bottom{text-align:left !important}
}

.sat-dashboard-page{position:relative}
.sat-kpi{border-radius:24px;background:linear-gradient(180deg,#ffffff 0%,#f8fbff 100%)}
.sat-kpi__label{font-size:.92rem;color:#7384a3;margin-bottom:.35rem}
.sat-kpi__value{font-size:2.2rem;font-weight:700;line-height:1.05;color:#19243d}
.sat-kpi__icon{display:inline-flex;align-items:center;justify-content:center;width:52px;height:52px;border-radius:16px;background:#eaf2ff;color:#2b6ff0;font-size:1.35rem;flex:0 0 auto}
.sat-quick-actions-toggle{position:fixed;right:24px;bottom:24px;z-index:1050;border:0;width:62px;height:62px;border-radius:50%;background:linear-gradient(135deg,#0b1020,#214e9f);color:#fff;box-shadow:0 16px 40px rgba(11,16,32,.28);display:flex;align-items:center;justify-content:center;font-size:1.5rem}
.sat-quick-actions-toggle:hover{transform:translateY(-1px);opacity:.98}
.sat-quick-actions-canvas{max-width:380px}
.sat-support-line{display:flex;align-items:center;gap:.6rem;padding:.5rem 0;color:#33415f}
.sat-support-line .bi{font-size:1.05rem;color:#2b6ff0}
@media (max-width:991px){
  .sat-quick-actions-toggle{right:18px;bottom:18px;width:58px;height:58px}
}


.sat-new-ticket-page .card{width:100%}
.sat-new-ticket-page .card-body{padding:1.5rem}
.sat-tutorial-hint{border-radius:20px;border:1px solid #bfd7ff;background:linear-gradient(135deg,#f3f8ff 0%,#edf5ff 100%);color:#16386f;box-shadow:0 12px 28px rgba(28,78,170,.10)}
.sat-tutorial-hint .btn{white-space:nowrap}
.sat-tutorial-hint__icon-wrap{padding-top:2px}
.sat-tutorial-hint__icon{display:inline-flex;align-items:center;justify-content:center;width:46px;height:46px;border-radius:50%;background:#fff;color:#1d4ed8;box-shadow:0 8px 20px rgba(29,78,216,.18);animation:satBellPulse 1.6s ease-in-out infinite}
.sat-tutorial-hint__icon i{font-size:1.15rem;animation:satBellRing 1.6s ease-in-out infinite;transform-origin:top center;display:inline-block}
.sat-tutorial-hint__eyebrow{font-size:.78rem;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:#315fb3;margin-bottom:2px}
.sat-tutorial-hint__titles{color:#33548d}
@keyframes satBellRing{0%,100%{transform:rotate(0deg)}10%{transform:rotate(14deg)}20%{transform:rotate(-12deg)}30%{transform:rotate(10deg)}40%{transform:rotate(-8deg)}50%{transform:rotate(6deg)}60%{transform:rotate(0deg)}}
@keyframes satBellPulse{0%,100%{transform:scale(1)}50%{transform:scale(1.06)}}